Accessibility at Hillingdon House Clearance

Hillingdon House Clearance is committed to making our services and online information accessible to everyone. This statement explains how our clearance operations in Hillingdon and surrounding areas meet accessibility standards, support assistive technologies and provide alternatives for customers who need them. We aim to ensure that our public information about house clearance Hillingdon is perceivable, operable, understandable and robust for all users.

We follow the WCAG 2.1 AA guidelines as our baseline. Our web content and service information are reviewed to conform with these standards, and we prioritise clear structure, meaningful headings and consistent navigation. Where possible we include text alternatives for non-text content and maintain a logical reading order to support screen readers and other assistive devices.

Our site and service materials are designed for keyboard navigation and for compatibility with major screen-reader software. For in-person and phone-based inquiries about house clearance in Hillingdon, staff are trained to provide accessible support, describe services clearly and offer alternatives such as written summaries or large-print documents when needed.

Key accessibility features for our Hillingdon clearance services include:

• Screen-reader support — semantic HTML, ARIA landmarks where necessary and descriptive labels for interactive elements;
• Keyboard navigation — full functionality without a mouse, visible focus indicators and skip links for faster access;
• Contrast and typography — colour contrast that meets WCAG 2.1 AA and adjustable text size for readability.

We regularly test our content with a range of assistive technologies and browsers to confirm compatibility. This includes manual keyboard checks, automated accessibility scans and selective manual testing with popular screen readers. Our aim is continuous improvement so that house clearance Hillingdon customers with varying needs can access essential information and arrange services without barriers.

We also provide alternative formats on request. For those who cannot access online content, we can supply printed or large-print versions of important documents, plain text summaries and step-by-step instructions for booking and preparing for a clearance. These options are part of our commitment to inclusive Hillingdon clearance services.

Operational accessibility extends beyond the website. When our crew attends a property for house clearance in Hillingdon, we follow accessible on-site practices: clear verbal explanations, written confirmations when requested and respectful, patient interaction to accommodate cognitive or sensory needs. We review our procedures to make sure physical and communication barriers are minimised.

If you require a reasonable adjustment for an upcoming booking, or need materials in an accessible format, please make an accessibility request using the contact channels provided on the site. We will respond promptly and work with you to find a suitable solution, whether that is arranging an appointment at a convenient time, offering a written follow-up, or providing extra assistance during the clearance.

If anything on this page does not meet your accessibility needs, we encourage you to get in touch through the site’s contact form or the listed contact options so we can help. We document accessibility requests, monitor common issues and update our practices and materials accordingly to ensure our Hillingdon house clearance services remain accessible to everyone.